MEHK

CUSTOMER SERVICE 客戶服務

Living Environment and Digital Media Equipment — Service Center 空調�家電�影像服務中心

Mitsubishi Electric Quality (MEQ) represents our professional skill and our passion and dedication to excellence in everything we do. We always put the needs of our customers first and provide hands-on and fast customer service. To achieve this level of quality in services and create true customer satisfaction, we are guided by the following four pledges: 三菱電機品質(MEQ)代表專業、充滿熱誠及精益求精的處事態度。我們永遠以客為先，竭 誠提供務實及高效的客戶服務。 要達致更佳服務質素，讓客戶稱心滿意，我們遵循以下四大原則 :

Quick response to all service enquiries. 任何查詢，快速回應。 Attentive care for all customers. 關懷客戶。

Compassion and friendliness towards all. 待人以禮 ， 殷勤友善 。 One visit — problem fixed. 一次到訪，問題解決。

Our 24 – hour service centre provides round-the-clock emergency service to our customers and dispatches an experienced service team promptly across the territory. With proficiency in all models of Mitsubishi Electric Equipment, the technical team is capable of addressing all technical problems efficiently, effectively and in a timely manner. 三菱電梯的��小時服務中心為客戶提供全天候的緊急服務，能夠即 時派遣豐富經驗的團隊到達各區進行維修工程。我們的技術團隊 均熟悉三菱電機所有型號的設備，能夠專業，有效率又迅速地處 理技術問題。 Elevators and Escalators — Maintenance Services 升降機和電扶梯—維修保養服務

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